← Back to Help Center Using extenders with CleanerNet Unlike an access point, an extender may or may not use a separate, unique MAC address to communicate to the router on behalf of each device. Therefore, in cases where the extender does not pass through the unique...
← Back to Help Center How do I upgrade my hardware? You can easily change to different CleanerNet enabled hardware at any time. If you know the pairing code Login to your account at thecleanernet.com Click “Settings” Click “PAIR HARDWARE”...
← Back to Help Center CleanerNet and AT&T U-Verse CleanerNet works with any ISP. If you’re on AT&T U-Verse, you probably have a modem/router that AT&T supplied as part of their service. To add CleanerNet, you’ll need to log into that AT&T...
← Back to Help Center “Invalid Router ID or already registered” error when trying to activate the router Router Limits Mini Please see: Installing the Mini ReadyNet The device may already be registered. You can check the status of CleanerNet in the...
← Back to Help Center Turning off the wireless signal on your CenturyLink modem For step by step instructions, please follow the link below to CenturyLink’s website: Disable SSID Broadcast Note: Disabling the SSID Broadcast on the modem will turn off the...
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Your request will be reviewed and the upgrade will be reflected within 5 business days from your form submission. Thanks again for trusting The Cleaner Net with your home internet filtering!